Online reviews of healthcare providers are everywhere. Rather than letting third-party sites paint a skewed picture your organization, talk to consumers directly through verified patient experience surveys available on your website. This builds trust among potential patients, enabling them to see what people are honestly saying about your organization from a trusted source. Consumers aren’t the only ones who benefit from transparency, however—the more you learn about your own providers, the better you’ll be able to address issues and improve quality of care. And this, in turn, leads to better health outcomes and greater patient satisfaction.
It’s important to know what people are saying about your organization. With Reputation Insight, we comb the most popular provider-reviewing sites and consolidate all the information on one central, easy-to-use platform. It allows you to see at a glance not only online reviews, but also to dig deeper and discover trends and common experiences. You can also use this information to gain marketing insight into what patients are actually saying about your providers.
At Connect Healthcare, we believe “find a doctor” tools can be more than just simple searches. With our Find a Provider solution, we enable consumers to learn as much as possible about your providers, choose the one that’s right for them, and help steer them toward making an appointment and becoming valued patients.
With years of experience in the industry, we know what kinds of websites work best for healthcare. Our award-winning designers will craft a tight, easy-to-use site tailored to your organization’s needs, working with you every step of the way to make sure it’s user-friendly and intuitive. We also ensure every transition—from initial design all the way to launch— is seamless and that the final product results in an exceptional new tool for your consumers.
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